8D.wiki

D4 Root Cause Analysis with 5-Why and Fishbone — Identify technical root cause and management root cause using structured problem-solving tools.

Frequently Asked Questions

What is the difference between TRC and MRC in D4?

TRC (Technical Root Cause) is the physical mechanism of failure. MRC (Managerial Root Cause) is the system weakness that allowed the failure to happen. Both must be fixed for a complete 8D....

How does 5-Why analysis work?

5-Why starts with the symptom and repeatedly asks 'Why' to drill down from immediate cause to systemic root. Typical depth is 5 iterations, but the goal is finding the system-level cause....

What is Escape Point analysis?

Escape Point analysis investigates why the quality control system failed to catch the defect before reaching the customer. It requires auditing the Control Plan and MSA....

8D.wiki — D4: Root Cause Analysis with 5-Why & Fishbone